Terms and Conditions

This website is operated by the Ramsay Health Care Limited Group. The following terms and conditions will govern your access to, and use of, this website and the webpages accessed through this website (together, the “Website”) in conjunction with any terms and conditions relevant to specific sections of the Website (collectively, the “Terms and Conditions”). By accessing and using the Website, you agree to comply with the Terms and Conditions. Subject to these Terms and Conditions, Ramsay grants you a non-exclusive, non-transferable, revocable licence to access and use the Website including the Content.

1. Definitions

Content means all information uploaded into or otherwise available on the Website, including all uploaded files, layout design, data, graphics, articles, file content, codes, news, tutorials, videos, text, icons, images, typefaces, video, audio, reviews, applications, forum posts and databases.

Intellectual Property Rights means all intellectual property rights of Ramsay, including the following rights:

  • patents, copyright material, registered and unregistered designs, moral rights, registered and unregistered trade marks, service marks, trade names, trade secrets; and
  • any application or right to apply for registration of any of the rights referred to in paragraph (i).

Privacy Policy means the Ramsay Health Care Australia Privacy Policy, which can be accessed here.

Ramsay means Ramsay Health Care Limited (ACN 001 288 768) and all subsidiaries and related bodies corporate.

Ramsay Person means any Ramsay director, employee, contractor, personnel, agent, adviser, or third party data provider.

we, our and us means Ramsay including Ramsay Persons.

you and your means the person using the Website.

2. Use of Website

All Content on the Website is provided to you on an ‘as-is’ basis and is of a general nature only, and you may only use the Website for the purposes of accessing the Content and for no other purpose.

By using the Website, you acknowledge and agree that:

  • any of your personal information that is communicated to the Website will be disclosed and used in accordance with the Privacy Policy;
  • you will not, or will not authorise any other party to use the Website for any purpose that is in any way defamatory, harassing, abusive, fraudulent, or obscene or conflicts with these Terms and Conditions;
  • you will not use the Website for any unlawful purpose or in any way that is not in accordance with all applicable laws, guidelines, rules and regulations;
  • you will not reverse engineer, disassemble, or decompile any software forming part of the Website or Content, unless permitted to do so by law, and then only strictly in accordance with the provisions or terms under which that right is given by such law;
  • you will not copy or download, in a systematic manner any Content or communicate or otherwise distribute such systematically-obtained Content;
  • you will not attempt to directly or indirectly introduce any virus, worm, trojan or other malicious code into the Website or the Content, or in any other manner whatsoever corrupt, degrade, interfere or disrupt the operation of the Website (including the servers and networks);
  • you will not adapt, modify, or create any derivative work from the Website;
  • you will not sell, translate, network, publish, commercialise, rent, lease, assign, transfer, loan, or otherwise distribute all or part of the Website or Content, or any adaptation, modification or derivative of all or part of the Website or Content;
  • you will not use any data mining, robots, screen scraping or similar data gathering and extraction tools on the Website; and
  • you will not remove, obscure or interfere with any copyright, acknowledgment, attribution, trade mark, warning, disclaimer statement or rights management information, incorporated in or otherwise applied in connection with the Website or the Content.

3. Disclaimers (No Invitation or Inducement) and Limitation of Liability

Neither we nor any other Ramsay Person makes any representation or warranty as to the accuracy, completeness, currency or reliability of the information on the Website (including all Content), and expressly do not undertake to update it. In particular, you acknowledge that the information on the Website has been prepared as of the date indicated in it and has not been updated since that time.

We may add, remove or change any Content on the Website, including links to Third Party Websites (as defined below), at any time without notice or explanation.

All information contained on the Website, including information relating to medical and health conditions, products, services, facilities and treatments, is general, non-exhaustive information and does not take into account your specific circumstances. This information is not personalised and is not intended to be medical advice or a substitute for medical advice and should not be used for diagnosing, treating, curing or preventing a health problem or disease. You take full and total responsibility for what you do with this information and for verifying the accuracy of this information with your qualified health professional, and any resulting outcomes from your actions.

Nothing on the Website constitutes any financial, investment, tax, accounting or legal recommendations, advice and has been prepared without having regard to the specific needs, financial situation, investment objective or other personal circumstances of any person. Before you make any investment decision or otherwise act upon information available on the Website, you should consider all available information and seek independent professional advice which is tailored to your specific needs, financial situation, investment objectives, and other personal circumstances.

You agree not to rely on any information available on the Website for the purpose of any investment or other decision and will base any decision solely on your own assessment and evaluation of all available information and the advice of your own professional advisers.

Nothing on the Website is or is to be construed as an offer of or invitation, inducement, solicitation or recommendation to buy or sell any securities in any jurisdiction (including any securities of Ramsay).

To the maximum extent permitted by law, we do not make any warranty, guarantee or representation that the Website will be available at all times, error free or without disruption nor do we make any warranty as to the results that may be obtained from the use of the Website, or use of the Content, services, or products provided through the Website.

To the maximum extent permitted by law, neither Ramsay nor any Ramsay Person has any liability whatsoever for any loss (including for negligence by any Ramsay Persons) arising from your use of or reliance on, any information provided on the Website, access to Content on the Website, or otherwise arising in connection with the Content or the Website. Without limiting the above, neither Ramsay nor any other Ramsay Person will under any circumstances be liable to you or any third party for any lost profits or lost opportunity, or any indirect, special, consequential, incidental or punitive damages whatsoever, even if they have been advised of the possibility of such damages.

4. Intellectual Property

The Content, Website and all rights, title and interest (including Intellectual Property Rights) contained therein, vest in and remain the property of Ramsay, its licensors and any nominated third party at all times.

You must not reproduce, modify, transmit, exploit or communicate any part of the Website or Content in any manner without the prior written consent of Ramsay, which Ramsay may give or withhold in its absolute discretion.

5. Links to external websites

The Website may contain links to external websites controlled by third parties (Third Party Websites). These links are provided for your convenience and are not an express or implied indication that we endorse or approve of the Third Party Websites, their content or any associated websites, products or services. 

We are not responsible for any content or information found on any Third Party Website.

You must not post or publish any links to any part of the Website which suggests any association, approval or endorsement by Ramsay with respect to you, your website or any other third party, without the prior written consent of Ramsay, which Ramsay may give or withhold in its absolute discretion.

6. Monitoring and disclosure

We may elect to electronically monitor areas of the Website and may disclose any content, records, or electronic communication of any kind:

  • to satisfy any law, regulation, government request, court order or other legal compulsion;
  • if such disclosure is appropriate to operate or optimise the Website; or
  • to protect our rights or property or the rights of others.

 Any use of content that contains personal or sensitive information (if any) will be also governed by our Privacy Policy.

7. General

Variation

You acknowledge that we may, without notice at any time, make changes to these Terms and Conditions from time to time or discontinue the Website at any time. Your continued use of the Website following any such changes constitutes your acceptance of any changes we make to the Terms and Conditions. If you do not agree to any variation of these Terms and Conditions, you must cease using the Website.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of New South Wales, Australia.  By using the Website, you irrevocably submit to the non-exclusive jurisdiction of the courts of New South Wales, Australia and courts of appeal from them.

Use of Electronic Addresses

Any electronic addresses of any Ramsay Person published on the Website are for business purposes only. The publication of those electronic addresses should not be taken as consent to receiving unsolicited commercial electronic messages not directly related to the Website.

Information transmitted through the Website

While we are pleased to receive feedback, comments and ideas from visitors to the Website, any information that you submit through the Website will be considered non-confidential and non-proprietary (other than to the extent required at law or as set out in our Privacy Policy). Please read the Privacy Policy before submitting personal information through the Website. If you transmit any ideas, information, concepts, know-how or techniques or materials through the Website or to our electronic addresses, you hereby grant us an unrestricted, royalty-free, irrevocable license to use, reproduce, display, perform, modify, transmit and distribute them in any medium, and agree that we are free to use them for any purpose.

© The Ramsay Health Care Limited Group 2024